The Designer Outlet Kraków facility is located at ul. Galicyjska 10 in Kraków. It has four entrances and two additional entrances leading from the underground car park to the main hall of the shopping center.

There are small stairs leading to two entrances, while the two main entrances are directly on the same level. At the main entrance on the inside, there are attention fields and FON guide lines leading from the above-mentioned entrance to the information point where customers with disabilities will receive all the necessary information and assistance.

In addition to the guide paths leading to it from the main entrance, the information point is also equipped with a lowered counter dedicated to wheelchair users and an induction loop for people with hearing loss.

Anyone who needs it, if their hearing aids are equipped with tools that allow them to connect to the induction loop, can use it when talking to an employee.

The facility is equipped with intonavi voice markers. The markers are located above each main entrance so that the voice system can guide a visually impaired person to the door. In addition, the markers have been placed above the doors to toilets dedicated to people with disabilities.

The facility has quiet rooms dedicated to parents with children. These rooms are equipped with a microwave, sanitary facilities, and a comfortable armchair for feeding children.

The facility's employees are trained to provide support to people with special.

The facility has quiet rooms dedicated to parents with children. These rooms are equipped with a microwave, sanitary facilities, and a comfortable armchair for feeding babies.

The facility's employees are trained to provide support to people with special needs, know the basics of etiquette towards people with disabilities, and have undergone training in customer service for people with disabilities.

The facility has numerous parking spaces for people with disabilities, both outside the facility near the main entrances and in the underground garage. There are enough spaces and they are properly marked.

The facility is marked with contrasting colors, and the main entrances, glass surfaces, and the entire lobby have been specially designed to make it easy for people with visual impairments and seniors to navigate.

The facility's underground car park has a modern car wash offering comprehensive vehicle washing, professional interior cleaning, and premium detailing services. Customers can take advantage of a wide range of car care services, from body washing and thorough interior cleaning to advanced detailing treatments that improve the aesthetics and protection of the vehicle.

Designer Outlet Kraków is equipped with an audible warning system, a visual fire warning system, and certified evacuation chairs for people with special needs.